Clear policies for a smooth and transparent stay experience.
Once a booking is confirmed, cancellation requests must be made directly through our support team. Cancellation charges may apply depending on the timing of the request.
If cancellation is requested 48 hours before move-in, a partial refund may be provided after deducting processing charges.
If cancellation is made within 48 hours of move-in, no refund will be issued.
Once the tenant has moved in, no refunds will be provided under any circumstances.
The security deposit will be refunded after the tenant vacates the property, subject to:
Refunds are typically processed within 5–10 working days after successful inspection.
A minimum 30 days notice must be given before vacating. Failure to comply will result in deduction from the security deposit.
If a tenant fails to move in on the scheduled date without prior notice, the booking will be treated as cancelled and no refund will be issued.
All eligible refunds will be processed through the original mode of payment or via bank transfer.
The following charges are non-refundable:
In case of early exit before the agreed stay duration, no rent refund will be provided.
Share A Room reserves the right to update or modify this policy at any time without prior notice.
By booking a stay, you agree to this cancellation and refund policy.
